Shipping policy

At Solacee, we aim to deliver your orders quickly and safely.

Order Processing

Orders are processed within 1–2 working days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

Nationwide delivery: 3–5 working days

Remote areas may take 5–7 working days

Shipping Charges

Shipping charges are calculated at checkout.

Charges may vary based on location and order weight.

Cash on Delivery (COD)

Cash on Delivery is available across Pakistan.

Please keep the exact amount ready at the time of delivery.

Order Tracking

Once your order is shipped, tracking details will be shared via WhatsApp / SMS / Email.

Delays

Delivery times may be affected due to:

Weather conditions

Courier delays

Public holidays or unforeseen circumstances

Incorrect Address

Please ensure your shipping address and contact details are correct.

Solacee will not be responsible for delays or non-delivery due to incorrect information.

Damaged Packages

If your parcel arrives damaged, please contact us within 24 hours with pictures/videos.